We Are Closing Down!
August 31st, 2023
A fond farewell to everyone who has supported us and followed our journey over the past 56 years…
Announcement dated July 31st, 2023: We are sad to announce that Jackson Sports will be closing down on Thursday 31st August 2023. We are offering huge discounts on all our products in our final sale.
Now is the perfect time to come in and take advantage of the amazing deals we have and grab a bargain while stocks last!
Final Sale – All products are already reduced so there is no need to add a code at checkout.
Online Orders – We will be accepting and dispatching online orders until Thursday August 31st at 12.30pm GMT / 7.30am Easter Time / 4.30am Pacific Time / 10.30pm ACT / 1.30am NZT.
Same-day Dispatch & 24-hours Dispatch Promise – We aim to dispatch all online orders on the same day or within 24 hours Monday to Friday (excluding Bank Holidays), but please note that some orders may take a little bit longer to ship at peak days during our Closure Clearance Sale. We will always let you know when we dispatch your order to keep you well informed (sometimes these emails can go to your junk inbox or spam folder, so it's worth checking there too). We thank you for your support and patience.
Collect in Store Orders – We will be accepting “Click & Collect in Store” orders until August 31st.
Gift Vouchers – Gift vouchers are no longer available. Any unused Gift Voucher must be used before August 31st.
Special Orders – We are not accepting special orders for products on demand anymore.
Sold Out Items & Back in Stock Alerts – We are no longer restocking sold out products. Products are only available while stocks last.
Returns: Exchanges & Refunds – Our returns & exchange policy will be affected by the store closure. Exchanges might not be possible due to stock availability – please contact us before purchase if in any doubt about size, colour, or suitability. Please note that all products sold under this closure clearance sale are strictly NOT eligible for refunds or exchanges under any circumstances. We appreciate your understanding.
Warranties: Rest assured, our dedicated team will continue to assist you with defective products. For any warranty issues, please email us on sales@jackson-sports.com for information. Since we are closing down our store, DO NOT RETURN any defective products after August 25th as anything that does not arrive by August 31st will be returned to you.
We strongly recommend you order as early as possible in advance of the closure date to avoid disappointment. Where possible we encourage you to use our Parcelforce or DHL Express Delivery Options to get the fastest possible delivery. If you do choose Royal Mail Delivery Options, please bear in mind that your order may take longer to arrive than we would normally expect.
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A message from the owner, Dion Jackson
This is an announcement I was hoping I could avoid at all costs. However, Jackson Sports is closing down for good after 56 years in business. Why? Quite simply, I am retiring and I did not find a suitable buyer to continue this family run independent store that opened in 1967. It is with a heavy heart I make this announcement as I feel we have truly created a brand that speaks to many and has made a name in the outdoor equipment market. We have had so many loyal customers and it is so disappointing to have made it this far and quit after a significant investment in both time and money.
The past few years have certainly been a rollercoaster with Covid lockdowns, issues related to the new UK customs arrangements with the EU, manufacturers and suppliers facing a shortage of raw materials (metal, plastics, leather, etc) as well as issues with packaging and shipping container availability, increasing costs across the whole business and a huge increase in competition from large businesses and corporations.
Having started Jackson Sports 56 years ago as a family project to help others shop good quality mountain and watersports products, I am truly disappointed that it comes to an end. Having said that, we have done well to make it this far and, in this time, I believe we have made an impact and helped so many customers. I therefore want to take this opportunity to say a few thank yous...
Thank You
To our local, national and international customers - We are really sorry to disappoint our long-standing and loyal customers who have trusted us to select the best outdoor clothing and equipment for them. I cannot thank you enough for your support over the past 56 years. We have all loved testing and selecting every single product for you and seeing our products being posted out to the United Kingdom, Ireland, the European Union, USA, Canada, Australia, New Zealand, ….
I hope we have introduced you to many quality outdoor brands that you will continue to love.
To our brands and suppliers - It has been amazing to be part of the outdoor equipment community and working with and alongside so many quality brands and like-minded suppliers. I will really miss this but hope to keep supporting them in other ways.
To Jackson Sports team - I want to say a massive thank you to our team throughout the years. A special thanks to Gareth, Jonathan, Ian, and James for all your input into the shop. Our Excellent customer feedback - we are 5 stars rated on Trustpilot - is down to all of you! I cannot thank you enough for your help and hard-work and wherever you go next, they will be lucky to have you.
What's Next?
Once we have closed down and cleared our shelves of all remaining stock, we will be taking a break. Our website will switch off on August 31st. All customer personal data will be removed. Any communication will come via email for now.
And finally...
One last thank you to everyone who has supported us and followed our journey over the past 56 years and a special thank you to all of our fantastic regulars (you know who you are). We will be in touch specifically with our subscribed customers and anyone who has an unused gift voucher. If you're a newsletter subscriber, sorry in advance for our email reminders over the coming month, we need to do all we can to clear our shelves to ensure all of our products are sold. We'll be back with our final goodbye at the end of the month.
Dion Jackson & Jackson Sports team xxx
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FINAL SALE
Since we are closing down, we are holding a final sale. From today, there are savings of up to 70% across the entire store. Every single product in our store is discounted. Now is the time to stock up, treat yourself or select gifts for a friend, as it really is 'until stocks last'. Don't miss out on this great opportunity!
Save Sitewide While Stocks Last!
Grab fantastic deals throughout the site before is too late! We have also reduced some existing Clearance prices even more – Check out the Outlet!
All products are already reduced so there is no need to add a code at checkout.
Hurry, Limited Quantities Available!
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GRAB A BARGAIN NOW
Tomorrow it might gone forever!
Clearance Sale's Best Deals!
Looking For Gifts? - Get Inspired!
Further Discounts In Our Outlet!
